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ITSM

Critical Competencies Necessary to Sustainably Serve SMEs

Sandeep Aujla, Human Resources Leader, Multilevel Leadership Consulting  -
Document Management

Document Management – It is about more than a tool or some documents

Pierre Bernard, Global ITSM Process Manager, IKO Industries -
ITSM

ISO 27001 Or SOC 2? How To Decide Which Audit To Pursue First

Michael Argast, Co-Founder and CEO, Kobalt.io -
Canada

How to fully automate your business with Microsoft as a platform

Anton Tchernikovsky, Co-Founder and CTO, Customerization, Microsoft Dynamics 365 Consulting -
Oil & Gas

How should the Oil and Gas Industry adopt Data and Analytics?

Prashanth Southekal, Managing Principal, DBP Institute -
Banking

Payments and Open Banking in Canada: Innovation Beyond the Pandemic

Michelle Beyo, CEO & Founder, FINAVATOR INC -
RPA

Banks Need to Assess Automations Before Re-Platforming

Dan Shimmerman, President and CEO, Blueprint Software Systems -
Project Management

4 steps to find the best agency project management software

Bobby Floujeh, President & CEO, Function Point -
Ecommerce

Ecommerce and customer experience in the age of Amazon

Jordan Arshinoff Foss, Co-Founder, Partner and CGO, Obibox -
Environmental

Energy utilities and cloud adoption – accelerators and impediments

Swaroop George Kariath, Associate Partner, Energy, Environment and Utilities, IBM -

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